Q&A

What are the product offerings of POPPINZ?

We offer custom designed & personalized:

  • T-shirts for all ages
  • Merchandise (Tote Bags, Caps, Luggage tags, Magnets, Mugs & Bottles) and
  • Celebration Kits (Invitation cards, thank you cards, announcement cards, Party props, Banners & Poster).

All of our products are full customizable, designed under a captivating theme, perfect for occasions such as birthdays, get-togethers, baby arrival, etc. and above all, they are offered to you with love.

Size chart for T-shirts In Inch is below. A variation of +/-1 inch may be there.

Unisex Tshirts (In inches)

S-38, M-40, L-42, XL-44, XXL-46

Kids (Chest circumference in inches)

1-2Yr-20, 3-4Yr-22, 5-6Yr-24, 7-8Yr-26, 9-10Yr-28, 11-12Yr-30, 13-14Yr-32

What kind of personalization and customization can be done to a product?

All our products can be personalized to perfection with a wide range of customization options, from adding names, images, characters, dates on cards, etc.

Great news is that, we can even customize certain aspects of the design such as the color, elements and layout, wherever possible. And all our designs can also be printed on any other product of your choice, other than what is shown in the website.

Reach out to us to discuss further on possibilities of personalization and customization of your products.

What is the shipping and delivery process?

Processing Time: All orders are processed and dispatched within 3-7 business days of receiving orders and shipped from our warehouse in Bangalore, Karnataka. We'll send you an email with your tracking details as soon as your package is on its way.

Delivery Time: Once dispatched, delivery typically takes another 3-5 days, depending on the destination. Since we use third party courier service, We DO NOT take guarantee for deliveries on local holidays or any delays caused by the courier company due to local conditions. Shipping days indicated are business days.

If you have any questions about your order, please don't hesitate to reach out to us.

Are the products returnable or replaceable?

At POPPINZ, customer satisfaction is our top priority. We believe in collaborating with you to ensure every design and product exceeds your expectations.

While we do not offer returns due to the nature of our products, we are committed to ensuring that you receive products that meet your expectations through our comprehensive Replacement Policy.

T-shirt, Merchandise & Celebration products: Incase of damage, defective or incorrect item delivered, you can request a replacement within 24 hours of delivery, by sending us an e-mail at designpixies2024@gmail.com with your order number, details of the issue, and any relevant photos or simple WhatsApp us at 7838070922.

Please note that replacements aren't available for incorrect sizes or products ordered by mistake. Kindly check the product details and size charts carefully before placing the order. Incase of damage, defective or incorrect item delivered, you can request a replacement within 24hours of delivery. Here is how we can proceed with the replacement:

  • Return: Please ship the T-shirt back in the original packet, just as it was sent to you, to the address mentioned below at your convenience (return shipping will be at your expense).
  • Quality Check: Once the item reaches us and passes a quick quality check, we will immediately process your replacement.
  • Replacement: We will cover the shipping costs to send the new size back to you at no additional charge.

Kindly send us a quick message once the package has been dispatched so we can keep a lookout for it.

Digital products: For our digital products, after placing your order or within 24hours of receiving your digital files, simply send us an e-mail at designpixies2024@gmail.com with your feedback. We'll work with you to adjust colors, elements, graphics, or any other aspects (to the extend possible) until you're completely happy.

Your vision is our inspiration. We're committed to open communication and are always here to help you bring your ideas to life.

Follow Us

Immerse yourself in a world of themed delights! Follow us on Instagram @poppinz.designpixies.tshirts for an exclusive look at our collections, each carefully curated around a captivating theme, behind-the-scenes peeks, and special offers!